Voice Smart Remote Management Services

Posted on: March 16th, 2017 by admin

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When you’re working late, on the weekend, or rushing to meet a deadline at the office, the last thing you need is computer troubles. Ideally, most potential issues would be avoided with proactive maintenance, but sometimes trouble can’t be avoided. That’s where you need quick and effective support. Voice Smart Networks can provide your business with comprehensive remote monitoring and support for your IT needs. You can reach our fully trained support staff through the help desk, 365 days a year, 24/7. You can rely on our staff anytime to help you resolve issues, instead of having to wait for the IT person to show up the next day.

Not only do we provide continuous remote support, we also ensure that your IT network is being monitored around the clock. This service actively checks, updates, and reports on your IT applications, routers, switches, and storage devices, scanning for vulnerabilities and items that need patching. Through proactive maintenance and monitoring, we reduce the risks of cyber threats while improving your security. If you handle sensitive customer information and fall under HIPAA, GLBA, or other privacy regulations, we can provide the reporting you need for audits and regular service reviews. Voice Smart Networks is here to assist with any IT requirements your business has. Learn more about our remote management services or contact us for further information.

Comprehensive Support

Posted on: February 27th, 2017 by admin

This is the first segment in our Managed IT series. Check this blog for further updates!

Most business owners have a story or two about unhappy relationships with their service providers. When it comes to IT, having several different providers for different parts (infrastructure, internet, phone, cabling, troubleshooting, etc.) can become a real mess for the entire team to deal with. It becomes easy and tempting for the different providers to point fingers at each other when things go wrong or take too long. You can often end up paying more between delays and miscommunication than if you’d gone with one provider in the first place.

Here at Voice Smart Networks, we offer comprehensive IT support. We guarantee that by working with us, you can finally go back to focusing on your business and productivity. We’ll ensure that your complete IT system is running well, with a stability and security that you can depend on.

We start by conducting a full assessment of your current system to determine whether any elements are far behind current industry standards. We discuss with you the best practices and optimization steps we could take. Ultimately though, we want to work together with our customers to find the best balance and solutions for their particular needs. We listen to the customer to determine the most critical applications and elements of their IT that they need to be productive. In many cases, we offer a combination of remote and onsite support, as well as help desk and security services. Keep an eye on our blog to learn about the benefits of these services.

You can also learn more by checking out our site or contacting us directly.

HD Video Surveillance for Modern Times

Posted on: January 11th, 2017 by admin

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As times have changed and technology keeps evolving, we have seen significant improvements in the area of video surveillance. Once just a camera with limited features and unclear video feed, tied to a VHS recorder – now you can enjoy all the benefits of our IP and HD systems.

Here at Voice Smart, we want to make sure that our customers can enjoy full mobility. This isn’t just limited to working from anywhere. We want you to also be able to remotely connect to your surveillance feed anytime, any place, even with a smartphone or tablet! In addition to this extra mobility, you can benefit from high-definition resolution and easy recording. Both are important when submitting video evidence for insurance claims and criminal investigations. When you’re dealing with a break-in or damages, its important to have all the best tools available. We are here to help you design the right surveillance system for your business, using the cloud to backup your footage automatically and easily integrating your cameras into your larger data network.

Learn more…

Be the Hunter, Not the Prey

Posted on: December 7th, 2016 by admin

Here at Voice Smart Networks, we want to ensure that our customers aren’t at the mercy of cyber threats. We have partnered with Watchguard, to help your IT team catch the bad guys. These advanced network security solutions are ahead of the game, racing to catch any threat as soon as it appears. We know that our customers need the best in cyber security during these times when intruders are attacking right and left.

We offer several different programs to protect your valuable business data. The Watchguard Fireware™ operating system is designed to run industry-leading scanning engines at their best performance. In addition, Watchguard Dimension is an award-winning visibility tool to find and spotlight those threats right away for you to isolate. Your IT team deserves the best network protection assistance in their battle with malware, viruses, hackers, spam, and intrusions. Take advantage of our experience in finding our customers the right level of security for maximum cost effectiveness.

Learn more…

Back to Simpler Communications

Posted on: November 4th, 2016 by admin

Unified Communication
It can be a common complaint that there are too many means of reaching a person these days. Phone, email, messaging, video, and more. While individuals might find this annoying, in the business world so many means of communication can lead to disaster.

Phil emailed you that quote, discussed it with the contractor over the phone, sent you an update over instant messaging, texted you the new meeting time too late, and then met the clients over video without you. So much information, so disconnected.

Unified Communications makes communication simple and integrated again. Enjoy the benefits of applications in-tune with today’s need for mobility and flexibility. These benefits include better customer interactions, improved efficiency, as well as faster and more effective communications both internally and externally.
Learn more about our solutions on our website.

Business Continuity with Full Protection

Posted on: October 4th, 2016 by admin

As too many of us have learned, disaster or hardware failure can happen all too quickly and without forewarning. Fire, power surge, flooding – these can cause massive hardware problems and damage your data. With traditional back-up methods, you risk losing all of the data or retrieving it at a high cost.

Our offsite, online data backup solution ensures that all of your data is protected and easily accessible. Backups are faster and less expensive, with additional security to protect from third-parties. If you’re not sure, we would be happy to talk to you about how this solution could help your business continue despite disasters.
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Email Archiving

Posted on: September 20th, 2016 by admin

Do you own a healthcare, financial services, legal or insurance company? If you do, complying with electronic security regulations is no joke. Adequate storage and monitoring of inbound, outbound, and internal email messages is one important aspect of this compliance.

With MX Logic Message Archiving, we can easily and effectively help your business comply with important federal regulations. Additionally, this system gives you the ability to reduce your IT related costs and increase employee productivity. Prevent being fined from costly audits, lawsuits, and governmental investigations with this reliable system.

Learn More

Award-winning Telecommunications Service

Posted on: September 3rd, 2016 by admin

This year, we have been so proud to be recognized by TAG and Channel Partners for our performance in the telecommunications field. Channel Partners magazine honored us with the 2016 Channel Partners 360 degrees Business Value Awards and TAG awarded us five Dealer of the Year Awards from five technology solutions and services partners.

Bringing innovation to Southern California’s small to mid-size companies is our continued goal. With these awards we hope to expand our ability to do just that. Through quality products and services, we enjoy serving as our customers’ trusted technology advisor.

Learn more about our awards and business model »

Voice Smart Networks Customer Satisfaction 

Posted on: July 3rd, 2016 by admin
Are you looking for a team of professional voice and data specialists that serves Ventura, Los Angeles, Riverside, or San Diego County? At Voice Smart Networks we have exactly what you need. Our staff of specialists will work in conjunction with you to achieve utmost user convenience and optimum operational efficiency.
If Voice Smart Networks is the right company for you, we even offer maintenance choices for our products. These include the Smart Care, Smart Care Plus, and Smart Care Premium packages. Not convinced? Hear what our previous customers have to say about our company in their testimonials at: http://www.voicesmartnetworks.com/_aboutUs/testimonials.aspx

Voice Smart Networks Earns Numerous Industry Awards

Posted on: June 10th, 2016 by admin

At the recent national convention of Technology Assurance Group, an organization of leading unified communications companies in North America, recently recognized Voice Smart Networks with several awards from its technology solutions and services partners:

Pulsar360 Dealer of the Year — Pulsar360 is a cloud voice solution that converges voice and data into a single easy-to-manage network including SIP Trunking, PBX hosting, disaster recovery and Carrier Services.
PhoneSuite Dealer of the Year — PhoneSuite is a leading hospitality phone system provider. PhoneSuite solutions have the reliability and proven communication technology that enhances any hotel or motel property, making it easier to operate and ensuring seamless communication and productivity for employees and guests.
Watchguard Dealer of the Year — VSN was named Dealer of the Year by Watchguard Technologies, a Seattle-based company that is a global leader of integrated, multi-function business security solutions that intelligently combine industry-standard hardware, best-in-class security features, and policy-based management tools.

Additionally, Channel Partners Magazine (http://www.channelpartnersonline.com/), a resource for indirect sales channels offering IT and telecom systems and services, announced VSN as a winner of the 2016 Channel Partners 360⁰ Business Value Awards, which recognizes the business value that partners are providing to their customers from holistic systems and services. This was the third year consecutive year that VSN has won this award.

“My partner Mark Wadnizak and I are both proud to have been recognized by two of the leading professional unified communications organizations in the country — TAG and Channel Partners — for our innovation, service, dedication and performance at bringing the leading technology solutions to our expanding base of small business customers throughout Southern California,” said Dale Stein, VSN Managing Partner.

Thank you to all the members of our team for their hard work, and thank you to our customers for their continued business. We are grateful for these honors!