At the recent national convention of Technology Assurance Group, an organization of leading unified communications companies in North America, recently recognized Voice Smart Networks with several awards from its technology solutions and services partners:
Pulsar360 Dealer of the Year — Pulsar360 is a cloud voice solution that converges voice and data into a single easy-to-manage network including SIP Trunking, PBX hosting, disaster recovery and Carrier Services.
PhoneSuite Dealer of the Year — PhoneSuite is a leading hospitality phone system provider. PhoneSuite solutions have the reliability and proven communication technology that enhances any hotel or motel property, making it easier to operate and ensuring seamless communication and productivity for employees and guests.
Watchguard Dealer of the Year — VSN was named Dealer of the Year by Watchguard Technologies, a Seattle-based company that is a global leader of integrated, multi-function business security solutions that intelligently combine industry-standard hardware, best-in-class security features, and policy-based management tools.
Additionally, Channel Partners Magazine (http://www.channelpartnersonline.com/), a resource for indirect sales channels offering IT and telecom systems and services, announced VSN as a winner of the 2016 Channel Partners 360⁰ Business Value Awards, which recognizes the business value that partners are providing to their customers from holistic systems and services. This was the third year consecutive year that VSN has won this award.
“My partner Mark Wadnizak and I are both proud to have been recognized by two of the leading professional unified communications organizations in the country — TAG and Channel Partners — for our innovation, service, dedication and performance at bringing the leading technology solutions to our expanding base of small business customers throughout Southern California,” said Dale Stein, VSN Managing Partner.
Thank you to all the members of our team for their hard work, and thank you to our customers for their continued business. We are grateful for these honors!
Voice Smart Networks completed a Channel Partners 360° application that asked them to demonstrate how they are addressing the convergence of IT and telecom services and how they are creating business value for their customers.
Channel Partners editors evaluated and scored all applications to determine the Top 25 candidates that exemplify the Channel Partners 360° vision.
Voice Smart Networks came out a winner! Read more about this award: http://www.voicesmartnetworks.com/pdf/vsn-360-award.pdf
Let Voice Smart Networks be your one source for all of your technology needs! We can analyze your specific needs and recommend a customized solution designed to maximize cost effectiveness and system performance. We will act as a central contact between your business and the various telecommunications vendors contributing to the system, allowing you to address a range of issues with a single phone call. We pride ourselves in quality of service. We provide both technical phone support and on site service.
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Does your business have a data backup and recovery plan in place? If the answer is no, the outcome of an interruption such as a natural disaster or system crash could be catastrophic! Any company today cannot afford to lose the crucial business information stored on the hard drives of their computers. Traditional backup tape solutions are one option, but are expensive, time consuming, and unreliable. Fortunately, there is now an effective solution available. With an offsite data backup solution from VoiceSmart Networks, we automatically and securely backup all your data. This includes information residing on every machine on your LAN, if required. It backs up directly to the onsite appliance while simultaneously backing a copy to the offsite storage vault. With simple administration and lower backup overhead, we can provide the peace of mind that comes from knowing that your business is fully disaster recovery ready. Learn more about the benefits of VoiceSmart offsite data backup solution: http://www.voicesmartnetworks.com/_services/dataBackup.aspx
CTAP is a program that allows Voice Smart Networks to offer you the ability to stay current with the latest equipment and fix your telecommunications costs. This allows you to be more productive and service your customers more efficiently. CTAP gives you a fixed cost for service, adds, moves, and changes for the duration of the program. The program works by creating a partnership between you and Voice Smart Networks, in which we keep you informed about new applications, features, and products that can increase your ability to service your customers better. We also have our customer advocate contact you throughout the year to ensure you are receiving the services you are paying for and to check for errors. The benefits of CTAP are many and include:
- Priority queue to the “Partnership Operations Center”
- Unlimited training
- Priority scheduling for adds, moves, and changes
- Priority dispatch on all service calls
- User guides upon request
- Guarantee of “Software only” upgrades
- Periodic replacement of handset and station cords
- Service provider bill reconciliation
- Preferred service and replacement of defective equipment per factory recommendations
- Backup and archiving of system databases where applicable
- Annual preventative maintenance visit
- Annual analysis of connectivity charges
- Waiver of labor charges with software upgrades
- Waiver of labor charges when equipment is added or replaced
- Remote programming changes during normal business hours
At Voice Smart Networks we have made a commitment to keep our customer informed and on the cutting edge of technology. The cost to businesses of keeping up with technology whether it is computer hardware, software, office machines, or cell phones are ever present and demanding. With CTAP you are making a solid investment in your organization that will keep you current with technology and preserve your company’s capital to invest in your customers. Contact us today to find out more: http://www.voicesmartnetworks.com/_services/assurance.aspx
Voice Smart Networks understands that security when making business transactions is extremely important. This is why we have partnered with Watch Guard, to provide our clients with cyber security. We are tightening up the accounts that we already have, and are making cyber security a mainstay on each and every transaction we do.
Our remote management is such an effective solution because we effectively become an extension of our client’s company, providing seamless support from our team of trained professionals. Our service desk services can significantly contribute to the success of almost any company. We provide 24/7/365 monitoring and support of your IT system using ITIL-based best practices and methodologies. We are also able to reduce risk of data loss, virus attacks and security breaches for your company. Learn more.
Voice Smart Networks offers a comprehensive set of managed services, including managed IT and managed security. Our comprehensive support solution helps you to increase productivity, minimize downtime, decrease costs, secure your data, and most importantly focus on your business! Learn more about each of our managed services here.
Voice Smart Networks Educates Customers on How to Replace Manufactured Discontinued Phone Systems with Today’s Cloud Technology
Voice Smart Networks, a leader in unified communications, announced today the company has launched a campaign to educate their existing customers on a dilemma facing many growth- oriented business owners. It’s no secret that as technology continues to advance, antiquated phone systems become more obsolete each year.
As time rolls on, lack of functionality becomes more pronounced, leaving business owners with outdated equipment that hinder productivity. As manufacturers move on to innovating and building better versions of their technology, business owners with older phone systems find a very tough time getting support, finding replacement parts and receiving maintenance. The greatest risk facing these businesses is that when the outdated phone system stops working, which is usually once every 5 years, this causes costly downtime because the whole office shuts down and usually takes days to get back up and running. Most business owners shudder to imagine what it would be like to have their office phones down and how expensive it would be to have a team doing nothing at the office.
While most unified communications providers simply let this happen to their customers, Voice Smart Networks created a brand new program to solve this problem once and for all. The most exciting part is that not only does it solve this problem, but it prevents it from ever happening again throughout the entirety of the relationship, by taking telephony to the cloud.
“Cloud voice is the answer,” stated Mark Wadnizak, Partner of Voice Smart Networks. “Our cloud voice solution works so well because it is dynamic. It is constantly being updated, upgraded and improved to ensure that our customers continuously receive maximum performance from their technology. Furthermore, cloud-based technology is much safer because it spreads the risk of single device failure throughout the cloud instead of being hinged on one physical location. Additionally, our Cloud voice program is unique because it is set-up on a month-to-month agreement, so we get to earn our customers’ business every month. This eliminates all risk of transition and fundamentally shifts our relationship to much more of a partnership than anything else. This mindset shift aligns all employees, customers and management for the same goals. In essence, we do well, when our customers do well.”
Read more in our latest press release